Cisco Cisco IOS Software Release 12.2
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Release Notes for the Cisco uBR10012 Universal Broadband Router for Cisco IOS Release 12.2 XF
OL-1938-01
Obtaining Technical Assistance
Contacting TAC by Telephone
If you have a priority level 1(P1) or priority level 2 (P2) problem, contact TAC by telephone and
immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following
web site:
immediately open a case. To obtain a directory of toll-free numbers for your country, go to the following
web site:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
P1 and P2 level problems are defined as follows:
•
P1—Your production network is down, causing a critical impact to business operations if service is
not restored quickly. No workaround is available.
not restored quickly. No workaround is available.
•
P2—Your production network is severely degraded, affecting significant aspects of your business
operations. No workaround is available.
operations. No workaround is available.
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Networking Academy logo, Cisco Unity, Fast Step, Follow Me Browsing, FormShare, FrameShare, IGX, Internet Quotient, IP/VC, iQ Breakthrough, iQ Expertise, iQ FastTrack,
the iQ Logo, iQ Net Readiness Scorecard, MGX, the Networkers logo, ScriptBuilder, ScriptShare, SMARTnet, TransPath, Voice LAN, Wavelength Router, and WebViewer are
trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, and Discover All That’s Possible are service marks of Cisco Systems, Inc.; and Aironet,
ASIST, BPX, Catalyst, CCDA, CCDP, CCIE, CCNA, CCNP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, the Cisco IOS logo, Cisco Press, Cisco Systems,
Cisco Systems Capital, the Cisco Systems logo, Empowering the Internet Generation, Enterprise/Solver, EtherChannel, EtherSwitch, FastHub, FastSwitch, GigaStack, IOS, IP/TV,
LightStream, MICA, Network Registrar, Packet, PIX, Post-Routing, Pre-Routing, RateMUX, Registrar, SlideCast, StrataView Plus, Stratm, SwitchProbe, TeleRouter, and VCO are
registered trademarks of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries.
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between Cisco and any other company. (0110R)
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