Cisco Cisco TelePresence MX700

Software deferral notice

Dear Cisco Customer,

Cisco engineering has identified a software issue with the release that you have selected. This

issue may affect your use of this software. Please review the deferral notice below to determine

if the issue applies to your environment. Customers are urged to upgrade to the recommended

solution image or most current software version.

For more comprehensive information about what is included in this software, please refer to the

Cisco TelePresence TC Software Release Notes (TC7)

Affected software and replacement solution

Software type

Software affected

Software solution

Version

Availability (dd/mm/yyyy)

7.0.1

7.0.2

23/01/2014

Reason for Advisory:

User experience degraded

CDETS No:

CSCum34718, CSCum41362

See Field Notice:

No field notice required

Headline:

Incorrect notifications about lost connection with touch panels

Description:

Due to a bug, CSCum34718, any SX or C-Series codec not utilizing touch panel but rather

remote control will see a notification about a lost connection to touch device on screen when

the system is upgraded to TC7.0.1. The notification can be cleared but will re-appear when

the system is rebooted. AMX/Creston users are forced to use the remote control to clear the

notification before they can regain control over the endpoint.
Another bug in TC7.0.1, CSCum41362, causes phonebooks received via API to contain the

word “PhonebookSearchResult” in every line of data. This is also affecting Creston/AMX users

in particular.
Cisco has chosen to defer TC7.0.1 because user experience is very important for us. Both

bugs are resolved in TC7.0.2, which can be downloaded on http://www.cisco.com.