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Challenge
Since 1971, Forsythe has helped customers optimize the cost, manage the risk, 
and improve performance of their information technology infrastructure through 
consulting services, technology leasing, and value-added reseller services for 
leading IT infrastructure manufacturers. With approximately 900 employees in 45 
offices throughout the United States and Canada, Forsythe serves the IT needs of 
enterprises across all industries, including 30 Fortune 100 companies and many 
Fortune 1000 companies.
With customers relying on Forsythe as a trusted advisor for their IT infrastructure, 
the emergence of cloud computing presented the company with a significant growth 
opportunity. “Customers increasingly ask us to define the importance of cloud to 
their organizations, and how to best implement it within the context of a large-scale 
enterprise infrastructure,” says David Mossinghoff, 2011 managing director of the 
Forsythe IT-as-a-Service practice. “The timing was ideal to establish a business unit 
devoted to IT as a service, incorporating a cloud delivery model and a hybrid data 
center approach.” 
At the same time that Forsythe was developing its cloud expertise and practice, 
Cisco introduced the Cisco
®
 Cloud Partner Program and Cisco Collaborative 
Professional Services Cloud Builder. A Cisco partner since 1995 for data center and 
networking solutions, Forsythe saw Cloud Builder as an opportunity to enhance its 
cloud approach and achieve a credential that would help differentiate the company 
from other resellers. “Clients rely on our experience, methodology, and expertise 
in infrastructure optimization, which is why we have built a proactive and strategic 
relationship with Cisco,” says Michael Hurliman, Cisco partnership manager for 
Forsythe. 
Solution
Forsythe chose to participate in the Cisco Cloud Builder track of the Collaborative 
Professional Services portfolio for partners who want to design and implement 
cloud-ready infrastructures or fully provisioned private or public 
clouds. The track offered a modular, comprehensive training 
program focused on all aspects of going to market with Cisco 
cloud technology. 
Partner Case Study
EXECUTIVE SUMMARY
Customer Name: 
Forsythe Technology, Inc.
Industry: 
IT Supply and Services
Location: 
Skokie, IL
Number of Employees: 
900
Challenge:
ȤCapitalize on cloud market opportunity 
with new architecture, product, and 
service offerings 
ȤValidate and refine hybrid data center and 
cloud offerings to better serve customers 
and grow business 
ȤExpand knowledge of converged and 
cloud technologies and services within 
Forsythe
Solution:
ȤCisco Cloud Partner Program delivers 
access to training and tools for partners 
building cloud practices  
ȤCisco Cloud Builder certifies skills in 
infrastructure, management applications, 
and professional services 
ȤCisco business planning tools help 
project revenues and profitability  
Results:
ȤDoubled number of hybrid data center 
and cloud-related engagements, and 
developed more agile response to 
increased customer demand for cloud 
solutions
ȤSecured new business and grew Cisco 
UCS revenue 300 percent year over year
ȤCreated competitive differentiation with 
higher-level engagements and skill sets 
above typical VAR capabilities 
© 2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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