Cisco Cisco Tunnel Terminating Gateway (TTG)
Support Data Collector
▀ Overview
▄ ASR 5500 System Administration Guide, StarOS Release 18
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Overview
The task of collecting the support data is performed by a background CLI task called the record collector. The
administrator configures the SDC via the CLI with the commands to be executed on a periodic basis. The record
collector always runs in the background and checks if there are records to be collected.
administrator configures the SDC via the CLI with the commands to be executed on a periodic basis. The record
collector always runs in the background and checks if there are records to be collected.
When it is time to collect support data, the scheduler executes the configured sequence of CLI commands and stores the
results in a gunzipped (.gz) file on the hard-disk. This file is called an SDR (Support Data Record), and represents a
snapshot of the overall state of the system at that time.
results in a gunzipped (.gz) file on the hard-disk. This file is called an SDR (Support Data Record), and represents a
snapshot of the overall state of the system at that time.
Technical Assistance Center (TAC) personnel and local administrators can review the SDRs on-line or by transferring
them off the system. They may also wish to investigate the collector state information. The figure below shows system
tasks that contain state and counter information. Arrows between tasks and processes represent messenger requests and
indicate the predominant flow of data.
them off the system. They may also wish to investigate the collector state information. The figure below shows system
tasks that contain state and counter information. Arrows between tasks and processes represent messenger requests and
indicate the predominant flow of data.
Figure 29. SDC Tasks and Processes