Cisco Cisco Process Orchestrator 3.0 Guida Utente
C-14
Cisco Process Orchestrator User Guide
OL-30196-01
Appendix C Advanced Process Orchestrator Actions
Collecting Process Orchestrator Diagnostics
•
Snapshots of the Process Orchestrator registry key (.reg files)
•
Process Orchestrator component configuration files (.config files)
To generate diagnostic logs:
Step 1
Choose Start > All Programs > Cisco > Cisco Process Orchestrator > Diagnostic Utility.
Step 2
To collect diagnostic information:
a.
Click Collect diagnostic information about Cisco Process Orchestrator, then click Next.
b.
On the Information to Collect panel, check the check box of the appropriate logs.
c.
Click Next to continue.
d.
In the Full path to the diagnostics archive file, verify the default file path, then click Next.
e.
After the information is collected and saved to the appropriate directory, click Close.
Step 3
To review logging settings and manage debug log files:
a.
Click Review logging setting and manage debug log files, then click Next.
b.
In the Logging Settings panel, select the log files for the component you want to view (such as client,
server, or Java adapter debug logs).
server, or Java adapter debug logs).
c.
To open the folder of log files for a component, click Open. Use an ASCII editor to view the contents
of a specific log file.
of a specific log file.
Field
Description
General information
Generates log information from the Process Orchestrator server
•
Process Orchestrator registry key
•
Process Orchestrator configuration files
•
Installed file information
Server Information
•
Application event log—Log information of application events
•
Process Orchestrator event log(s)—Log information of the Process
Orchestrator server
Orchestrator server
•
Server debug logs—Server log information containing debug logs
produced by the Process Orchestrator server
produced by the Process Orchestrator server
•
System event log—Event information of system logs
•
Web Console debug logs—Event information of Web Console logs
Client Information
•
Client debug logs—Contains debug logs produced by the Automation
Pack Import Wizard.
Pack Import Wizard.
•
Cached client file information—These log files are collected on
client-only computers. These files contain information about files that
were downloaded by the Console Loader from the server. The
information also includes time stamps and version numbers for all
files in the loader cache.
client-only computers. These files contain information about files that
were downloaded by the Console Loader from the server. The
information also includes time stamps and version numbers for all
files in the loader cache.
•
Console settings file—Contains debug logs produced by the Process
Orchestrator console
Orchestrator console