Cisco Cisco Process Orchestrator 3.0 Libro bianco

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not web service based, one can easily write a shim which exposes a web service to PO and makes the

native API call with any technology.



Command Line Interface invocations – Most IT tools have some type of command line that provides

integration. For example, integration with an enterprise job scheduler would typically be performed

through its CLI. The Terminal (SSH) adapter and Windows Adapter allow invocation from these tools.



Scripting support – on Windows, Linux, and UNIX, Process Orchestrator has the ability to run scripts.

Often more sophisticated functions like calling a COM or Java object are possible via scripting.



Email – many IT tools can send emails for notifications. One can leverage these mechanisms to send

data about important events to Process Orchestrator, where the email trigger can be used to initiate a

process when the email arrives. Conversely, many IT applications can receive emails. For example,

many service desks can create an incident from an incoming email. Automation can send an email from

within a process to leverage these integration mechanisms in other products.



SNMP Integration – Process Orchestrator allows sending SNMP traps for its tasks such as alerts,

incidents, change requests, and approvals. This capability can be used to integrate generically with event

managers. Process Orchestrator also provides further SNMP implementation capabilities to support for

SNMP-based integrations such as SNMP gets and puts, and triggering processes in response to incoming

traps.



Windows Event Logs – Process Orchestrator has an activity to write Tasks to the Windows event log.

Microsoft supplies a command line to write generic events to the event log that can be invoked in content.

Since most enterprise IT systems management tools can read Windows logs, this suffices for event

integration with many systems management purposes. PO can also consume logs that other products

publish.



Windows Management Instrumentation – Process Orchestrator’s Publish Metrics activities not only

publish metrics to the reporting database, but also optionally publish metrics to WMI. This facilitates open

integration of performance data with IT tools.



Messaging / Event integration support via AMQP or Process Events.



Creation or importing of external files – often systems support Export Transport Load scenarios for

integration.