Cisco PowerKEY CableCARD Module 801 Riferimenti tecnici

This quick reference sheet is for staging area personnel who stage new, RMA, 
or field-return SSC (Separable Security Host with CableCARD

TM

 module) 

Explorer

®

 DHCTs that have either one or three LEDs.

This document only addresses staging for SSC DHCTs. For information on 
staging non-SSC DHCTs, refer to the Explorer Digital Home Communications 
Terminal Staging Guide (part number 734375).

This is the first revision of this document.

You may photocopy this document for use in your staging area.

For more detailed information about staging and other concepts discussed in 
this document, read the following publications:

  DBDS Utilities Version 6.3 Installation Instructions and User Guide (part 

number 4031374)

  Downloading New Client Application Platform Installation Instructions (part 

number 4003052)

  Explorer Digital Home Communications Terminal Staging Guide (part number 

734375)

  M-Card and S-Card Diagnostic Screens on a TV Host: A Reference Guide 

(part number 4015203)

  RNG and 8550 Diagnostic Screens Application Guide (part number 4010384)

  Separable Security Host Staging Guide (part number 736107)

  Separable Security Host Staging Guide for System Release 4.3 and Later 

Operation & Maintenance Guide (part number 4024836)

  Troubleshooting Power LED SSC Set-Tops with Single- and Triple- LEDs 

(part number 4021198)

  Troubleshooting Scientific Atlanta’s Separable Security Set-Tops (part 

number 4019359)

  Understanding Diagnostic Screens for the Explorer DHCTs Application Guide 

(part number 749244)

1.   Check with your DNCS operator and billing system operator to verify that the 

EMM data for the SSC DHCTs you are preparing to stage has been properly 
installed.

2.   Scan the DHCTs into the billing system using the appropriate procedures 

authorized by your billing system provider.

   

: Ensure that the billing system operator does 

 send billing 

transactions to the DHCT at this time.

3.   Unpack the DHCTs and place them onto the staging rack.
4.   Connect the CABLE IN port to the RF signal.
5.   Connect the DHCTs to AC power. The DHCT downloads the OS and ResApp 

software from the DNCS. One of the following actions occurs:

   

 

: The POWER LED blinks twice, pauses, and repeats during  

 this 

 

download. 

   

 

: The LEDs rotate to the right.

   

: To view the staging progress on a TV monitor, you must power 

on the DHCT.

 6.  After a few minutes, the set-top reboots.
 7.  After the reboot, the paired CableCARD module begins to download the 

software from the DNCS. The POWER LED blinks twice, pauses, and repeats 
during the download.

   

: You will only see this download pattern if you are using software 

version EXP2.1.0.0501 or later. Older versions of software will not display 
any indication during the CableCARD module download. If you are using 
an older version of code, you must connect a TV monitor to the DHCT to 
monitor the CableCARD module download.

 8.  Wait for the DHCTs to reboot and to indicate that the CableCARD module 

download is complete. The DHCT will be in a power off state. Power on the 
DHCT. The POWER LED will either blink eight times, pause, then repeat (brick 
mode indicator) or blink four times, pause and repeat only once (normal 
operation indicator). 

 9.  Power the DHCT on and send a “hit” from the billing system to the DNCS to 

place the set-tops in service with at least one package. The DHCT will be 
in a power off state. Power on the DHCT. The POWER LED will either blink 
eight times, pause, then repeat (brick mode indicator) or blink four times, 
pause and repeat only once (normal operation indicator). 

 10. At this time, binding* should occur. Are you using manual binding?
  

• 

If 

, follow the procedures in 

 in the Separable Security 

  Host Staging Guide (part number 736107) or Separable Security Host Staging
  Guide for System Release 4.3 and Later Operation & Maintenance Guide 
  (part number 4024836).

  

• 

If 

, you are using either combo binding or autobinding. The binding process 

  should occur without intervention.

 11. Verify authorized and high-value copy-protected channels.
 12. Does your business process require inventory DHCTs to be authorized for 

service?

   

 

If 

, go to step 13.

   

 

If 

, downgrade (disable) the DHCTs in accordance to your site process,

  wait for the POWER LED to blink eight times, pause, then repeat (brick mode
   indicator) or for the loss of secure services, and then go to step 13.

13. Disconnect the DHCTs and prepare them for shipment by placing them back 

in the original shipping container.

: Some sites reverse steps 12 and 13 to let installers see services 

during installation before having the DHCT receive a hit with the subscriber’s 
contracted services. If your site does this, the DHCT will only display services 
if it is installed within the EMM timeout period. After the timeout period, the 
DHCT will need to receive a hit before it can display secure services.

 1.  On the remote control, press and hold the 

 button until the POWER 

LED blinks, then press the 

 button.

   

: You can also view the diagnostic screens by following these steps:

    a Press and hold the 

 button until the POWER LED on the front  

  panel blinks, then release the 

 button.

    b While the LED continues to blink, press the 

 button a second time. 

  (Do not hold the 

 button the second time.) The LED should blink  

 quickly.

 2.  To page up and page down within the diagnostic screens, press 

 or 

, based on the 

type of remote control you are using.

 3.  To exit the diagnostic screens, press the 

 button on the remote control.