Cisco Multi-Stream CableCARD Module Riferimenti tecnici

This quick reference sheet is for staging area personnel who stage new, RMA, 
or field-return Cisco

®

 SSC (Separable Security Host with CableCARD

™

 module) 

Explorer

®

 DHCTs.

This document contains procedures to stage SSC Explorer DHCTs. 

  This document only addresses staging for SSC DHCTs. For information 

on staging non-SSC DHCTs, refer to the Explorer Digital Home Communications 
Terminal Staging Guide.

This is the second revision of this document.

You may photocopy this page for use in your staging area.

For more detailed information about staging and other concepts discussed in this 
sheet, read the following publications:

 

DBDS Utilities Version 5.1 Installation Instructions and DNCS Utilities User’s 
Guide (part number 740020)

 

DBDS Utilities Version 6.1 Installation Instructions and DNCS Utilities User 
Guide (part number 4020695)

 

If you do not have the DBDS Utilites software (5.1 or later) installed on 

your system, contact Cisco Services.

 

Downloading New Client Application Platform Installation Instructions (part 
number 4003052)

 

Explorer Digital Home Communications Terminal Staging Guide (part number 
734375)

  M-Card and S-Card Diagnostic Screens on a TV Host: A Reference Guide (part 

number 4015203)

 

Separable Security Host Staging Guide (part number 736107)

  Understanding Diagnostic Screens for the Explorer DHCTs Application Guide 

(part number 749244)

Complete these steps to stage new or RMA DHCTs.

 1.  Check with your DNCS operator and billing system operator to verify that 

EMM data (for the SSC DHCTs you are preparing to stage) has been properly 
installed. Refer to the Explorer Digital Home Communications Terminal Staging 
Guide for more information.

 2.  Scan the DHCTs into the billing system using the appropriate procedures 

authorized by your billing system provider.

   

 Ensure that the billing system operator does not send transactions 

to the DNCS at this time.

 3.  Unpack the DHCTs and place them onto the staging rack.
 4.  Connect the CABLE IN port to the RF signal.
 5.  Connect the DHCTs to AC power. The DHCT downloads the OS and ResApp 

software from the DNCS and reboots. The DHCT displays either the clock or 

.

 6.  Connect the CABLE OUT port on the DHCT to a TV monitor so that you can 

monitor the staging of the CableCARD module (necessary only if you are 
using software prior to 

 [4250] or 

 [8300]).

 7.  After a few minutes, the paired CableCARD module begins to download the 

software from the DNCS.

 8.  Wait for the DHCTs to reboot and to indicate that the CableCARD module 

download is complete (DHCT ready indicator).

 9.  From the billing system, send a “hit” to the DNCS to place the DHCTs in service 

with at least one package, and, if applicable, authorize DVR capability. Wait 
for the DHCTs to show the clock.

10.   At this time, binding* should occur. Are you using manual binding?
   

 If 

, follow the procedures in 

 in the Separable Security 

  Host Staging Guide.

   

 If 

, you are using either combo binding or autobinding. The binding process 

  should occur without intervention.

 11. Verify authorized and high-value copy-protected channels. 
 12. Verify DVR functionality (if applicable) by pressing either the 

 button or 

the 

 button (based on the type of remote control you are using). 

13. Does your business process require inventory DHCTs to be authorized for 

service?

   

 If 

, go to step 14.

   

 If 

, downgrade (disable) the DHCTs in accordance with your site process, 

  wait for the Brick mode indicator or loss of secure services, and then go to 
 step 

14.

 14. Disconnect the DHCTs and prepare them for shipment by placing them back 

into the original shipping container.

Some sites reverse steps 13 and 14 to let installers see services during 

installation before having the DHCT receive a hit with the subscriber’s contracted 
services. If your site does this, the DHCT will only display services if it is installed 
within the EMM timeout period. After the timeout period, the DHCT will need to 
receive a hit before it can display secure services.

Complete these steps to activate the Staging Toolkit and diagnostic screens.

 The information displayed on the DHCT LED as a result of activating 

the Staging Toolkit is information about the DHCT only, not information for the 
paired CableCARD module. To view information about the CableCARD module, 
you must view the diagnostic screens.

 1.  Based on the type of remote control you are using, do one of the following 

procedures: 

    •  Set the VCR/VOD switch to 

.

  

• 

Press 

.

 2.  Press 

 and wait until the message indicator (mail light) flashes.

 3.  To activate the Staging Toolkit, press 

 or 

, based on the type 

of remote control you are using.

 4.  After the Staging Toolkit activates, you can do the following:

  To view status indicators, go to step 5.

   

  To view the diagnostic screens, go to step 6.

   

  If you are using Brick mode, you can clear customer preferences and format 

  the hard drive by pressing either the 

 button or the 

 button 

  (based on the type of remote control you are using) and then entering the 
 

 PIN. All user settings and stored DVR recordings are cleared.

     

  If the DHCT does not accept the PIN, press the 

 button and start this 

    procedure over from step 1.

     

  To format the hard drive without clearing customer preferences, press 

  either 

the 

 button or the 

 button three times (based on the 

    type of remote control you are using). The hard drive formats and the 
  DHCT 

reboots.

  5.  To view status indicators, press one of the following numbers (this information 

is not valid for the CableCARD module, it is DHCT information only):

   

 —   Not valid for SSC DHCTs

   

 —   Displays DHCT Boot Status (SI: TIME: SAM)

   

 —   Displays Connection Indicator

         

 — Indicates no connection between the DHCT and the DNCS

         

 — Indicates the DHCT is in one-way (broadcast) mode

         

 — Indicates the DHCT is in two-way (interactive) mode

   

 —   Not valid for SSC DHCTs 

  6.  To view diagnostic screens, press 

 or 

, based on the type of 

remote control you are using.