Cisco Cisco D9804 Multiple Transport Receiver Riferimenti tecnici
Returning Products
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Customer service must receive a purchase order number within 15 days after
you receive the proforma invoice.
you receive the proforma invoice.
Products can accrue costs through damage or misuse, or if no problem is
found. Products incurring costs will not be returned to you without a valid
purchase order number.
found. Products incurring costs will not be returned to you without a valid
purchase order number.
3 Proceed to Packing and Shipping the Product.
Packing and Shipping the Product
Follow these instructions to pack the product and ship it to Cisco.
1 Are the product's original container and packing material available?
1 Are the product's original container and packing material available?
If yes, pack the product in the container using the packing material.
If no, pack the product in a sturdy, corrugated box, and cushion it with
packing material.
packing material.
Important:
You are responsible for delivering the returned product to Cisco safely and
undamaged. Shipments damaged due to improper packaging may be refused
and returned to you at your expense.
You are responsible for delivering the returned product to Cisco safely and
undamaged. Shipments damaged due to improper packaging may be refused
and returned to you at your expense.
Do not return any power cords or accessories.
2 Write the RMA number on the outside of the container.
Note: Absence of the RMA number may delay processing of product repair
and/or result in the equipment being returned unrepaired. Include the RMA
number in all correspondence.
and/or result in the equipment being returned unrepaired. Include the RMA
number in all correspondence.
3 Ship the product to the address provided by the customer service representative.
Note: Cisco does not accept freight collect. Be sure to prepay and insure all
shipments.
shipments.