Cisco Headend System Release 2.7 Guida All'Installazione
Appendix B
Troubleshooting
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Check the RNCS Source Definitions
During remote site creation, the DNCS creates the standard sources (the ones with
Source IDs of 200 and less). For other sources (above 200), you must sure that all the
source definitions have been created and that their DataPumps have been manually
started.
Source IDs of 200 and less). For other sources (above 200), you must sure that all the
source definitions have been created and that their DataPumps have been manually
started.
Follow these steps to check the RNCS source definitions.
1 On the DNCS Administrative Console, click the Application Interface Modules
tab.
2 Click BFS Admin. The BFS Admin Sites window opens.
3 Select the RNCS site you are working with and click File > Select. The Site BFS
3 Select the RNCS site you are working with and click File > Select. The Site BFS
Admin window opens.
4 Click the Sources tab.
5 Click the Source ID column heading twice to sort the Source IDs in order from
5 Click the Source ID column heading twice to sort the Source IDs in order from
lowest to highest.
6 Leave this window open and go back to the BFS Admin Sites window.
7 Select the site that represents All Sites (for example, the DNCS site or the All
7 Select the site that represents All Sites (for example, the DNCS site or the All
Sites site) and click File > Select. The Site BFS Admin window opens.
8 Click the Source ID column heading twice to sort the Source IDs in order from
lowest to highest.
9 Move the two source windows so that they are side-by-side. Are there any non-
default sources (those with Source IDs higher than 200) that exist in the All Sites
site that do not exist in the RNCS site?
site that do not exist in the RNCS site?
If yes, you must create those sources in the RNCS site.
If no, go to the next step.
10 Click in the All Sites window and click File > Close. The All Sites window closes.
11 Click in the RNCS window.
12 Select the first non-default source in the list and click File > Open. The Set Up
11 Click in the RNCS window.
12 Select the first non-default source in the list and click File > Open. The Set Up
BFS Source window opens.
13 Does the DataPump have the Run option selected?
If yes, you are finished with this source. Close the Set Up BFS Source window
and go to the next step.
and go to the next step.
If no, select the Run option (so that it is highlighted). Click Save. Go to the
next step.
next step.
14 Repeat steps 12 and 13 for every non-default source in the list. When you are
finished, close the Site BFS Admin window.