Cisco Headend System Release 2.7 Guida Utente
Chapter 4 Troubleshooting Guidelines and Solutions
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SNMP Poll Reports Do Not Regenerate Data
Occasionally, the Report Writer software assumes that the SNMP Poll Reports are in
the process of running, when in fact they are not. This situation can occur if you exit
your browser while the SNMP Poll Reports are running.
Important: The SNMP Poll Reports can take a significant amount of time to
Important: The SNMP Poll Reports can take a significant amount of time to
complete, depending on the number of set-tops in the system. While the SNMP Poll
Reports are being generated, do not exit your browser. Exiting the web browser
while the reports are being generated can cause errors in the Report Writer software
that will require some manual clean-up steps. We also recommend that you do not
click any buttons on your browser until the SNMP Poll Reports are completely
generated.
Notes:
Notes:
While the reports are being generated, the following message appears on the
screen: Running [report name]. Please wait. In this message, [report name]
represents the name of the SNMP Poll report being generated.
Concurrently, a table appears on the screen, and as each SNMP Poll report is
generated its status is updated from working to complete.