Cisco Cisco WebEx Social for Mobile Guida Utente
20
Cisco WebEx Social Frequently Asked Questions, Release 3.4
OL-27682-03
Cisco Web Communicator
Q.
I cannot send any video using Firefox. I see an error message from the Cisco Security Agent.
A.
The Cisco Security Agent may prevent Firefox from loading the Cisco call plug-in following an
installation of Firefox or when the plug-in is downloaded or upgraded. It may also happen when the
user is making or receiving a call. Perform the following steps to enable the plug-in. Note, that if
you may not see the dialog box in Step 1, proceed to Step 2.
installation of Firefox or when the plug-in is downloaded or upgraded. It may also happen when the
user is making or receiving a call. Perform the following steps to enable the plug-in. Note, that if
you may not see the dialog box in Step 1, proceed to Step 2.
1.
When you first install Firefox or when you first download or upgrade the plug-in you are
presented with this dialog box. Click Yes and check the Don't Ask Me Again check-box.
presented with this dialog box. Click Yes and check the Don't Ask Me Again check-box.
2.
When the first video call is attempted, the following dialog may appear.
Click OK
3.
Open the Cisco Security Agent Panel that is accessible from the taskbar.
4.
Click Untrusted Applications.