Cisco Cisco WebEx Social for Mobile Guida Utente
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Cisco WebEx Social Frequently Asked Questions, Release 3.1
OL-27682-01
Calendar
Note
Microsoft Exchange users may experience some of the following issues when Exchange Server is set up
to use the WebDAV protocol.
to use the WebDAV protocol.
•
In some exceptional circumstances, recurrent meetings may not appear in WebEx Social Calendar
•
The recurrent pattern may not be displayed correctly
•
Attachment names that use a non-latin alphabet may not be displayed correctly
•
Attachments may not be displayed for a recurrent meeting which has been edited or changed
•
Changes to the location of meetings may not be displayed correctly
Where possible, organizations should configure Microsoft Exchange to use the EWS protocol.
Q.
I use a non-latin alphabet and the attachment names are not displayed correctly in the WebEx Social
calendar when I set up a recurrent meeting.
calendar when I set up a recurrent meeting.
A.
If you are using Microsoft Outlook 2003, or in some instances Outlook 2007, or Outlook Web
Access to set up your meetings, non-latin alphabet characters are not displayed correctly in the
WebEx Social Calendar application. The protocol used by Microsoft Exchange Server for these
versions of Outlook may not support non-latin alphabet characters. You can access the attachments
and download them, as normal.
Access to set up your meetings, non-latin alphabet characters are not displayed correctly in the
WebEx Social Calendar application. The protocol used by Microsoft Exchange Server for these
versions of Outlook may not support non-latin alphabet characters. You can access the attachments
and download them, as normal.
Q.
I set up a recurrent meeting in WebEx Meeting. My attendees cannot see the recurrence pattern or
the list of the other attendees in the meeting details in the WebEx Social Calendar application.
the list of the other attendees in the meeting details in the WebEx Social Calendar application.
A.
The WebEx Social Calendar application does not display the recurrence pattern, or list of attendees,
for recurrent meetings that are set up in WebEx Meeting. This issue affects the attendees only. The
host of the meeting can view all the meeting details in WebEx Social. The attendees see this
information when they join the meeting.
for recurrent meetings that are set up in WebEx Meeting. This issue affects the attendees only. The
host of the meeting can view all the meeting details in WebEx Social. The attendees see this
information when they join the meeting.
Q.
I changed the details of a meeting, that is one of a recurring series, in Webex Meeting and it is no
longer displayed as recurring in WebEx Social.
longer displayed as recurring in WebEx Social.
A.
If a user changes the details of a recurring meeting (time, location, subject, and so on) using WebEx
11, that meeting is not displayed as recurring in the WebEx Social Calendar application, and the
recurring exception icon is not be shown either. All other instances of the series of meetings are
shown as recurring.
11, that meeting is not displayed as recurring in the WebEx Social Calendar application, and the
recurring exception icon is not be shown either. All other instances of the series of meetings are
shown as recurring.
Q.
I set up a recurrent meeting in Microsoft Outlook for 10 weeks but the recurrence pattern doesn't
appear in the WebEx Social Calendar application.
appear in the WebEx Social Calendar application.
A.
If you are using Microsoft Outlook Server 2003, or in some instances 2007 or Outlook Web Access,
to set up a recurrent meeting, the recurrence pattern may display inconsistently in WebEx Social. If
you want to see the recurrence pattern, look at the meeting in your email client.
to set up a recurrent meeting, the recurrence pattern may display inconsistently in WebEx Social. If
you want to see the recurrence pattern, look at the meeting in your email client.
Q.
I set up a meeting and attached some mail items (a calender event and an email message) in
Microsoft Outlook. These items are not displayed in the attachments list in the WebEx Social
Calendar application.
Microsoft Outlook. These items are not displayed in the attachments list in the WebEx Social
Calendar application.
A.
WebEx Social does not display mail items (such as calender appointments, notes, to do items, and
so on) as attachments in the meeting details in WebEx Social. If you want to include these items:
so on) as attachments in the meeting details in WebEx Social. If you want to include these items:
1.
Open the item you want to attach.
2.
Save the item to your local drive.