Cisco Cisco StadiumVision Director Manuale Di Manutenzione

Owner

Issue experienced in the field

EDO

Showing critical DMP on the Management Dashboard.

Troubleshooting / Solution

1. Run the getStatus command for the critical DMPs from the Management

Dashboard.

2. Verify Flash Template has been pushed. If not, push the Flash template from

Control Panel. If staging fails, go to Step 3.

3. Verify for Global MIB compliance. Push the Global MIB for non-compliant DMPs

and do post staging of the DMP from Step 2 to Step 1.

4. Verify for initial MIB compliance. Push the initial MIB for non-compliance DMP

and do post staging of the DMP from Step 3 through Step 1.

5. Verify the latest supported Firmware has been upgraded. Upgrade the firmware

from Management D ashboard and do post staging of the DMP from Step 4

through Step 1.

6. Reset the DMP from Management Dashboard and do post staging of the DMP

from Step 5 through Step 1.

Note : Do not repeatedly rerun the command. Wait for the Management Dashboard

to complete the job and run getStatus between each command.

Troubleshooting Critical DMPs on Dashboard