Cisco Cisco StadiumVision Director Manuale Di Manutenzione

Owner

Issue experienced in the field

EDO

Script is stuck in staging.

Troubleshooting / Solution

1. Be sure that the script started in Control Panel.

2. Refresh the Control Panel to confirm that the Control Panel has not lost the

browser session and verify the actual progress of the staging.

3. Do not repeatedly rerun the game script.

4. If the Cisco StadiumVision Director server is configured with a DNS server, then

verify that the DNS server is working.

5. If none of the above options work, use the System State Reports tool and save all

log reports. Then, restart the Control service from the Text Utility Interface (TUI).

Escalation

If the restart of the Control service does not correct the problem, contact Cisco

Technical Support and provide the logs.

Troubleshooting Scripts