Cisco Cisco StadiumVision Mobile Manuale Di Manutenzione
© 2012 Cisco Systems, Inc. All rights reserved.
6
Checkbox Task Description
Ensure no event is scheduled for at least 5 days after Cisco StadiumVision Director upgrade.
Notify Event Manager (EM) 2 weeks prior to the upgrade.
Confirm VPN access for off-site support.
Verify receipt of all media; verify media and keys are correct.
Review list of all open tickets and note those expected to close.
Review list of known product/process issues and for impact on venue.
Perform and document a pre-upgrade system SW audit and HW assessment.
Using the
guide,
identified all SW product dependencies (HW, installation sequence, pre-requisites) and have planned the
upgrade accordingly.
upgrade accordingly.
Open a proactive case with Cisco Technical Support with the System Information for the upgrade (requires
a service contract).
a service contract).
Review latest patch/protocols available and latest issues with Cisco Technical Support just prior to the
upgrade.
upgrade.
Pre-Upgrade Preparation
Checklist─Customers