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Identifier
Headline
Description
CSCtj76536
FlashTemplate: The Channel
Guide and it's view screen are
often out of sync of 1 to 2 seconds
when the user brings the channel
guide up or exit.
Guide and it's view screen are
often out of sync of 1 to 2 seconds
when the user brings the channel
guide up or exit.
Symptoms: User sees the Channel Guide View Screen pops
up a couple of seconds (on either black TV screen, or L-wrap's
region-2 and region-3 contents) prior ChannelGuide shows up
These symptoms can occur in the following scenarios:
up a couple of seconds (on either black TV screen, or L-wrap's
region-2 and region-3 contents) prior ChannelGuide shows up
These symptoms can occur in the following scenarios:
•
After the flash template restarted (an event script, staging,
restart the dmp and etc.), when you first attempt to bring
the channel guide up (either via IP phone, or, IR), the
view screen has shown 1 to 2 seconds before the guide
itself.
restart the dmp and etc.), when you first attempt to bring
the channel guide up (either via IP phone, or, IR), the
view screen has shown 1 to 2 seconds before the guide
itself.
•
When you start an event script, if you attempt to bring the
channel guide on the L-Wrap, you will see: L-wrap's
region 1 gone to black, channel guide view screen
appears on Region 2's content and while region 3 is still
there. This may last 1 to 2 seconds until the channel
guide kicks in.
channel guide on the L-Wrap, you will see: L-wrap's
region 1 gone to black, channel guide view screen
appears on Region 2's content and while region 3 is still
there. This may last 1 to 2 seconds until the channel
guide kicks in.
•
When using full-screen video or full-screen msg, and you
attempt to bring up the channel guide, you will often see
the view screen on black screen for a second or two, then
channel guide will show up.
attempt to bring up the channel guide, you will often see
the view screen on black screen for a second or two, then
channel guide will show up.
Workaround: None
CSCtj88744
FlashTemplate: Channel guide
view screen size banner may stay
a couple of seconds when attempt
to dismiss the channel guide
view screen size banner may stay
a couple of seconds when attempt
to dismiss the channel guide
Symptoms: After you dismiss the channel guide (either via IR
or IP Phone), the view screen size banner may stay a couple
of seconds after the guide dismissed, even the region-2
contents has been already taking place (for the L-Wrap case).
or IP Phone), the view screen size banner may stay a couple
of seconds after the guide dismissed, even the region-2
contents has been already taking place (for the L-Wrap case).
Workaround: None
CSCtj89964
The process status bar may pop
up too soon to show the errors
up too soon to show the errors
Symptom: When adding new information (such as channel IDs
or IP multicast addresses) that begin with similar names or
numbers, an error message may pop up indicating
(incorrectly) that an element with that address has already
been added.
or IP multicast addresses) that begin with similar names or
numbers, an error message may pop up indicating
(incorrectly) that an element with that address has already
been added.
Workaround: None
CSCtj89985
Manage Zones&Groups: Assigned
and Unassigned tables can display
incorrect information
and Unassigned tables can display
incorrect information
Symptom: When you attempt to assign DMPs to a Group from
an Assigned table (drag the DMPs from assigned table), then
those DMPs may pop up in the Unassigned table (rather than
show up in the assigned table).
an Assigned table (drag the DMPs from assigned table), then
those DMPs may pop up in the Unassigned table (rather than
show up in the assigned table).
Workaround: Refresh the browser.