Cisco Cisco MXE 3500 (Media Experience Engine)

Save the final license file to a location that the Cisco MXE 3500 can access during license installation.

If the license file is lost, it can take up to one business day to get another copy. The License file 
is saved during a system back up.

The following sections provides troubleshooting tips and contact information.

If you experience problems with the license registration websites or if you have additional questions, for 
a prompt response, please open a Service Request using the TAC Service Request Tool at:

.

Please have your valid Cisco ID and password, and the license host ID available. To view the license host 
ID, login to the Cisco MXE 3500 Web UI. Under the Tools tab, click Upload License. See 

Alternatively, you may also call one of these numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553-2447