Cisco Cisco Agent Desktop 8.0 Guida All'Installazione Rapida
Configuring and Troubleshooting VoIP Monitoring
72
November 2013
Limitations
CAD’s packet sniffing library works only with NICs that are bound to TCP/IP. Make sure
the sniffing card is bound to TCP/IP.
the sniffing card is bound to TCP/IP.
In a Unified CCX environment, VoIP Monitor Service is only supported on the CCX unit.