Cisco Cisco E-Mail Manager Unity Integration Option

•

Call center applications (Application Wizard)

Use these wizards for step-by-step guidance in configuring the above.

Common Bulk, List, and Explorer Tool Features

The Bulk, List, and Explorer tools have the following common features:

•

To access data from the database, in the Select filter data box of the Explorer, List, or Bulk
Insert tool window, select the type of data you want and click the Retrieve button.

•

When you make an edit, the record's status symbol updates accordingly. This appears to the
left of the record name in the list box of the Explorer or List tool and in the State column of
the bulk tool.

A green check mark means the object has not changed since you retrieved it from the
database or made a save.

Figure 9: Green check

Note: This feature not common to the Explorer tools.

A red X means the object is marked for deletion and will be deleted when you click
the Save button.

Figure 10: Red X

A yellow arrow means that the object's data has been changed and the changes have
not yet been saved in the database.

Figure 11: Yellow arrow

A yellow addition sign means the object is to be inserted into the database when you
click the Save button.

Figure 12: Yellow addition

A red circle with a red slash through it indicates the object was created using an
application and is controlled by the Application Object Filter (AOF) or by Peripheral
Auto Configuration.

Figure 13: Red Circle

Other common features:

•

The label in the ID box at the bottom of the screen identifies the Unified ICME system
(instance) on which you are working.

•

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)