Cisco Cisco IPCC Web Option

The changes you make in the Insert or Edit window are not applied to the database until you
click Save or Close. The Close button closes the window and gives you the option of saving
or cancelling any database changes.

•

Initially, both windows open without data and wait for your retrieval command (in the Edit
window) or insert/import command (in the Insert window).

•

Columns with an asterisk (*) next to the title indicate required fields. Fields shaded in blue
cannot be modified directly. However, in some cases setting or changing one field will make
another field updateable.

•

The first data column contains a symbol indicating the condition of a row's record.

Not changed since you retrieved the record or saved it.

Figure 15: Not
changed icon

Changed in the current editing session but not yet saved.

Figure 16: Changed
icon

To be inserted into the database when you save your edits.

Figure 17: Changed
Icon

To be deleted from the database when you save your edits.

Figure 18: To be
deleted icon

Bulk Configuration Features

You can do the following with the Bulk Configuration tool:

•

Retrieve records from the database (Edit Window only).

•

Sort records by a single column or by multiple columns.

•

Use the search tool to find data in a list of records.

•

Apply a single value to a range of fields or apply a range of values to a range of fields.

•

Insert additional new rows (records) into the database table (Insert Window only).

Configuration Guide for Cisco Unified ICM/Contact Center Enterprise and Hosted Release 8.0(2)