Cisco Cisco IP Contact Center Release 4.6.2 Dépliant
8-11
Cisco Unified Contact Center Enterprise 7.5 SRND
Chapter 8 Securing Unified CCE
Active Directory Deployment
Figure 8-2
Active Directory and Firewall Deployment Topology
B
A
IPSec
IP
WAN
V
Cisco
Support
Tools
Server
WebView
Server
PG
CTI OS
ICM Servers
Applications
Cisco _ICM
Parent Site
Member
Servers
Unified
CCE
N + 1 DCs per AD Site
1 Global Catalog per site
1 Global Catalog per site
Legacy Site
Client AW
Support
Tools Admin
Windows® IPSec (ESP-NULL)
Windows® IPSec (ESP)
Cisco IOS IPSec
Voice VLAN
Data VLAN
<Facility>
<Instance>
IPSec (ESP-NULL)
Corporate AD
Domain
RTR
LGR
AWD
HDS
HDS
WebView
Internet
ScriptEditor
Client
PSTN
V
A
D
D
B
O
U
N
D
A
R
Y
PG
CTI OS
Corporate
Child System
IPCC
Unified CCE
Servers
Applications
Cisco _ICM
Member
Servers
Unified CCE
Web Admin
Client
<Facility>
Outsourcer
AD
Domain
Agent/IVR
Controller
A
D
D
B
O
U
N
D
A
R
Y
WebView
Client
Internet
ScriptEditor
Client
ICM
Corporate
Parent
Gateway
PG
IPSec (ESP-NULL)
Admin/
Reporting
Server
IVR
IP
IP
IP
IP
A
D
D
B
O
U
N
D
A
R
Y
ICM
ICM
ICM
ICM
ICM
ICM
ICM
143955
A
D
D
B
O
U
N
D
A
R
Y
IPCC
IPCC
Central
Controller
Cisco
Support
Tools
Server
IPCC
Unified CM
Cluster
M
M
M
M
M
V
Corporate