Cisco Cisco IPCC Web Option Guida All'Installazione
1-5
Remote Silent Monitoring Installation and Administration Guide
Chapter 1 System Overview
Application Connectivity
Figure 1-1
RSM VLAN Configuration
HTTP(S)—Carrier protocol for requests into RSM, in standard URL form:
•
http://rsmserver:8080/vlengine/checkUserCredentials?supervisorID=1101&pi
n=1234&outputFormat=plain
n=1234&outputFormat=plain
•
http://rsmserver:8080/vlengine/canMonitorAgentID?supervisorID=1101&agen
tID=1001&outputFormat=vxml
tID=1001&outputFormat=vxml
As can be deduced, the first request is for the checkUserCredentials API call, the
second is for the canMonitorAgentID call. Request parameters are passed via the
GET method, and the HTTP response is either plain text or encapsulated in
VoiceXML (as per the API call and outputFormat parameter, if applicable).
second is for the canMonitorAgentID call. Request parameters are passed via the
GET method, and the HTTP response is either plain text or encapsulated in
VoiceXML (as per the API call and outputFormat parameter, if applicable).