Cisco Cisco IP Contact Center Release 4.6.1 Guida Utente

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Blended Agent Reports
Blended agent historical reports
 
campqryrule10: Status of each Query Rule within a Campaign Half Hour 
Report
Data:
Campaign Name
The name of the campaign.
Derived from: Campaign.CampaignName
Query Rule Name 
The name of the query rule.
Derived from: Query_Rule.QueryRuleName
Date Time (no label)
The central controller date and time at the start of the half-hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.DateTime
Closed
The number of contacts attempted.
Derived from: Campaign_Query_Rule_Half_Hour.AttemptedToHalf
Overview:
Title
The name you give it when you save the report
Subject
Blended Agent Campaign Query Rule:
Data for each query rule within a campaign, gathered in 
half-hour increments.
Purpose
To show the status for each Query rule within a campaign for 
the selected time period.
Applicable 
environment
Blended Agent
Template type
Historical table
Default sort order
By campaign name, then by query rule name, and then by 
date and time
Drilldowns available
No
Schema database 
table
Campaign
Campaign_Query_Rule_Half_Hour
Query_Rule