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Trunk Group for IP-IVR Report Templates
nettrk03: Network Trunk Group Real Time All Fields Report
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Cisco IP Contact Center Enterprise Edition WebView Template Reference Guide 6.0(0)
Data:
IVR Ports
The name of the IVR port used by the trunk group.
Derived from: Trunk_Group.EnterpriseName
DateTime
The date and time of the selected row's data in MM/DD/YYYY (month, day, year) and
HH:MM:SS (hour, minute, second) format.
HH:MM:SS (hour, minute, second) format.
Derived from: Trunk_Group_Half_Hour.DateTime
Ports
The number of ports in the group in service at the end of the half-hour interval.
Derived from: Trunk_Group_Half_Hour.TrunksInService
% Busy
The percentage of time that the trunk groups in service were busy.
Derived from: Trunk_Group_Half_Hour.AllTrunksBusyToHalf /
Trunk_Group_Half_Hour.InServiceTimeToHalf
All Ports Busy
The total time, in HH:MM:SS (hours, minutes, seconds), during the half-hour interval
that all ports in the group were busy.
that all ports in the group were busy.
Derived from: Trunk_Group_Half_Hour.AllTrunksBusyToHalf
Group Summary
Summary of each field for each IVR Port for each interval.
Report Summary
Summary of all fields for all IVR Ports.
nettrk03: Network Trunk Group Real Time All Fields Report
Applicable
environment
environment
IPCC
Template type
Historical table
Default sort order
By IVR port trunk group and then by date and time.
Drilldowns available
No
Schema database
tables
tables
Trunk_Group
Trunk_Group_Half_Hour
Trunk_Group_Half_Hour
Overview:
Subject
A table of all the selected network trunk groups listing all the
available trunk-group real-time report data.
available trunk-group real-time report data.