Cisco Cisco E-Mail Manager Unity Integration Option

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Similarly, System IPCC Enterprise deployment automatically installs WebView and its appropriate 
third-party tools. Therefore, statements made within these Release Notes regarding options related to the 
installation of WebView are not applicable for System IPCC Enterprise deployment. For more 
information, refer to the WebView Installation and Administration Guide for Cisco ICM/IPCC 
Enterprise & Hosted Editions.

If System IPCC is installed on French, German, or Spanish platforms, date format in the EAServer .ini 
file (pbodb100.ini) must be changed for WebView to be able to retrieve data correctly. Follow the 
procedure below to change the date format fields:

Navigate to <drive>:\Program Files\Sybase\EAServer\PowerBuilder.

Open the pbodb100.ini file.

In the [MSSQLSERVER_DATETIME] section, replace the following two lines 

PBDateFmt = \ yyyy-mm-dd\ 

PBDateTimeFmt = \ yyyy-mm-dd hh:mm:ss.fff\ 

with 

PBDateFmt = \ yyyy-dd-mm\ 

PBDateTimeFmt = \ yyyy-dd-mm hh:mm:ss.fff\ 

Save the change.

IPCC Hosted Edition does not support System IPCC Enterprise deployment.

Customer Voice Portal is not supported by System IPCC Enterprise deployment or the IPCC System PG.

System IPCC Enterprise deployment is supported only on MCS hardware.

When installing System IPCC, the latest Service Release must be applied after installation has completed 
and before the Deployment Wizard has been run.