Cisco Cisco E-Mail Manager Unity Integration Option Riferimenti tecnici
4
Overview
There is no direct connection between Aastra ARS Gateway A and Aastra
ARS Gateway B.
Configure OAI mirrors to ensure that all relevant OAI messages are sent to
Configure OAI mirrors to ensure that all relevant OAI messages are sent to
both OAI channels in a duplexed environment.
The following ACD Interface requirements need to be fulfilled:
The following ACD Interface requirements need to be fulfilled:
OAI feature must be enabled on the switch with available OAI
channels.
One OAI channel is required per ARS Gateway; for a duplexed PG /
ARS Gateway installation, two OAI channels are required.
The Aastra ARS Gateway connects to the PointSpan switch over an
Ethernet link.
RS-232-C interface to PointSpan is not supported.
The Aastra ARS Gateway requires a dedicated 100MB Ethernet LAN
connection to the PointSpan PBX.
1.2. Hardware and Software Requirements
In order to work with the ICM software and the Gateway, the Aastra
PointSpan PBX must be configured with the hardware and software listed
in Table 1. Contact Aastra to obtain the listed software.
For hardware and software requirements specific to the PointSpan PBX,
For hardware and software requirements specific to the PointSpan PBX,
refer to the Aastra PointSpan
documentation.
It is recommended that the customer also confirm with the switch vendor
that the current processor in the switch can sufficiently handle the
additional load of the extra required OAI channels.
Table 1: PointSpan System Requirements
Releases Supported
PointSpan Release RL40PS3.5T
Features Required
PointSpan ACD Feature Deluxe
Software option OAI Feature enabled and available
OAI Channels
OAI Toolkit / DCP Client Version TK6.9.3 or
TK7.0.0