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WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 10      WebView Security: Active Directory and Secure Socket Layer
  About SSL
About SSL
Secure Socket Layer (SSL) is a protocol that allows secure communication between a web browser and 
the web server.
The 7.0(0) release of WebView supports 128-bit encryption for SSL 3.0 when the WebView server is 
installed in a Windows 2003 Server environment with Microsoft Internet Information Services (IIS) 
version 6.0. 
For upgrade customers who have Windows 2000 Server and IIS 5.0, the SSL option is greyed out in ICM 
Setup, and when it is installed, it will be disabled.
SSL Configuration at ICM Setup
The WebView Node Properties screen in ICM Setup includes a group box to configure SSL 3.0 
Encryption for WebView.
This group box has the following controls:
  •
a checkbox for Enable Encryption (128-bit), which is selected by default.
  •
a checkbox to encrypt the Session
The administrator can change the default configuration from ICM Setup and also has the option to 
change the configuration at any time by invoking the SSL Encryption Utility. See 
 for information on how to use the utility.
Accepting the defaults:
  •
generates a self-signed certificate (using OpenSLL), imports that certificate to the local Machine 
Store, and installs it on the IIS Web Server.
A self-signed certificate is a certificate that has not been signed by an external authority. It ensures 
that an encrypted Web connection is in place.
  •
ensures that the Authentication information entered for WebView log in (user name and password) 
is encrypted
If the administrator installs multiple WebView servers, each is set up with its own certificate, and SSL 
can be configured independently for each.
If another certificate is already installed, ICM Setup does not replace it or overwrite the existing 
certificate.
The administrator can subsequently obtain and install a certificate that is signed by a corporate 
Certificate Authority or by a trusted third-party CA such as Verisign. Administrators who choose to do 
this can simply follow the procedure presented by that CA or refer to the instructions in the Microsoft 
Knowledge Base to configure IIS directly. 
Changes at User Log In
This section explains two minor changes that reporting users experience when SSL is enabled.
URL 
If SSL is enabled for Authentication. the reporting user enters a WebView URL that begins with 
http
If SSL is enabled for the full Session, the URL for each page begins with 
https