Cisco Cisco E-Mail Manager Unity Integration Option Guida All'Installazione
2-4
WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 2 Installing the Third-Party Software
About the Third-Party Software
Ensure Adequate Disk Space and RAM
Make sure that you have sufficient space on the drive where you intend to install the third-party software.
The installer software uses approximately 10 MB of RAM and 1 MB
The installer software uses approximately 10 MB of RAM and 1 MB
of space on the hard drive while
running.
If the drive runs out of space in the middle of the installation, you must end the installation process and
start over on a drive that has more space.
start over on a drive that has more space.
•
Sun JDK requires 60 MB. By default, it is installed to
c:\j2sdk1.4.2_04
.
•
New Atlanta Servlet Exec ISAPI requires 15 MB. By default, it is installed to
C:\Program
Files\New Atlanta\ServletExec\ISAPI
.
•
Sybase EAServer requires 450 MB. By default, it is installed to
C:\Program
Files\Sybase\EAServer
.
Regardless of the drive where you install EAServer, the EAServer installation requires that the
TEMP
environment variable be set, and that the drive that contains that directory has at least 300 MB of
free space. Additionally, the installation requires 500 MB of working space on the C:\ drive. After
the installation, this space is no longer required.
free space. Additionally, the installation requires 500 MB of working space on the C:\ drive. After
the installation, this space is no longer required.
Remove Older Versions of Jaguar Software
There is no upgrade path from some older Jaguar versions. If the machine where you intend to install
the third-party tools has this software, you must manually remove it before you run the setup for
third-party tools.
the third-party tools has this software, you must manually remove it before you run the setup for
third-party tools.
Step 1
Check to see if Jaguar 3.5 of Jaguar 3.6.1 software is installed on the machine where you intend to run
the Cisco WebView Third-Party Software installation.
the Cisco WebView Third-Party Software installation.
Step 2
If it is, see
for directions to manually remove
the software.
Check for New Atlanta Servlet Exec
The third-party software cannot be installed on the same machine as another application that depends on
a specific configuration of New Atlanta ServletExec.
a specific configuration of New Atlanta ServletExec.
Although the third-party installation installs New Atlanta Servlet Exec with no configuration, the ICM
Setup for WebView modifies the New Atlanta configuration to work with WebView.
Setup for WebView modifies the New Atlanta configuration to work with WebView.
If another application that depends on New Atlanta Servlet Exec is already installed on the machine, you
cannot reliably share that machine with WebView. In particular, ICM WebView cannot be co-located
with Cisco E-Mail Manager or Cisco Web Collaboration options, which require specific New Atlanta
ServletExec configurations.
cannot reliably share that machine with WebView. In particular, ICM WebView cannot be co-located
with Cisco E-Mail Manager or Cisco Web Collaboration options, which require specific New Atlanta
ServletExec configurations.
Suspend Cisco Security Agent
Step 1
Check to see if you have Cisco Security Agent running on your machine.
Step 2
If you are using Cisco Security Agent, suspend the CSA service before running the third-party software
Setup.
Setup.