Cisco Cisco IP Contact Center Release 4.6.1 Nota Di Rilascio
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x)
Rev. 1.30
Hardware and System Software Specification
4BSoftware Upgrade Considerations
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Windows Load Balancing Service (optional)
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100 Base-T/1000 Base-T NIC connected to a suitable layer-3 switch
or
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Multiple network cards within a Unified Contact Center Management Portal server