Cisco Cisco IPCC Web Option Guida All'Installazione
The "Media Termination Point Required" check box is used to indicate whether a media
termination point (MTP) is to implement features that H.323 does not support (such as hold and
transfer).
termination point (MTP) is to implement features that H.323 does not support (such as hold and
transfer).
Action:
In the Unified CM configuration for an inter-cluster (non-gatekeeper controlled) trunk, you
must check (turn on) the "Media Termination Point Required check box for the Non-Gatekeeper
Controlled ICT trunk on cluster 1 which communicates with Cluster 2 so that the voice path
will maintain between Agent B and X (the customer).
must check (turn on) the "Media Termination Point Required check box for the Non-Gatekeeper
Controlled ICT trunk on cluster 1 which communicates with Cluster 2 so that the voice path
will maintain between Agent B and X (the customer).
For further information on this topic, see the "Configuring Trunks" section in the Cisco Unified
Communications Manager Administration Guide.
Communications Manager Administration Guide.
Post-routing from child system does not work
Symptom:
Post-routing from the Unified CCE child system is not working.
Message:
None.
Cause:
The problem might be one of the following:
•
Route point is not configured in the Unified ICME parent Peripheral Monitor table.
•
The child system does not have a dialed number configured.
•
The Application Routing Permitted check box is not checked in the child system dialed
number configuration.
number configuration.
Action:
Check the Peripheral Monitor table to be sure a Route Point has been configured. Also check
to be sure a dialed number has been configured and that the Application Routing Permitted
check box is checked.
to be sure a dialed number has been configured and that the Application Routing Permitted
check box is checked.
Translation Routing does not work
Symptom:
Translation Routing is not working.
Message:
Cisco IPCC Gateway Deployment Guide for Unified ICME, Unified CCE, and Unified CCX, Enterprise Releases 7.2(1) and Express Release 5.0(1)
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Chapter 2: Deploying IPCC Gateway with Unified CCE
Troubleshooting in an IPCC Enterprise Gateway Deployment