Cisco Cisco Agent Desktop 8.0 Guida All'Installazione
Backup and Restore (BARS)
November 2006
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Save the resulting backup files to a local drive. It is recommended that the
files are also copied to a secure location.
files are also copied to a secure location.
Restoring CAD Data
The process for restoring your CAD configuration data and recordings is outlined
here.
here.
To restore CAD data if you are upgrading to CAD 7.1 or reinstalling CAD 7.1:
After you have upgraded or reinstalled the CAD services, CAD Configuration Setup
runs. Part of CAD Configuration Setup is restoring backed-up data.
runs. Part of CAD Configuration Setup is restoring backed-up data.
1. In the Restore Backup Data window, answer Yes and enter the path where
the backup files created by the CDBRTool utility are saved.
This restores the LDAP (Directory Services) database. (See
for more information.)
2. In the Recording and Statistics Service Database window, select Restore
recording metadata (BackupDB) and enter:
■
The path where the recording metadata backup file created by the
BackupDB utility is saved
BackupDB utility is saved
■
The path where the backup audio files created by the CDBRTool utility
are saved
are saved
This restores the recording metadata and recordings. See
for more information.
NOTE: In a redundant system, restore data only on Side A. The
restored data will be replicated on Side B the next time the two sides
are synchronized.
restored data will be replicated on Side B the next time the two sides
are synchronized.
To restore CAD data if you are restoring a backup of an existing CAD 7.1 installation:
1. On the server hosting the CAD base services, run the CDBRTool utility (see
).
This restores LDAP and the recordings.
2. On the server hosting the Recording & Statistics service, run the
InstallRestoreDB utility (see
).
This restores the recording metadata.