Cisco Cisco Agent Desktop 8.5 Guida All'Installazione
Cisco Agent Desktop Configuration Setup
November 2006
51
Services Configuration
Figure 23.
Services Configuration window.
If the computer has more than one IP address, select the IP address of the NIC used
to connect to the LAN—it must be accessible by the client desktops.
to connect to the LAN—it must be accessible by the client desktops.
If you enable automated CAD updates, every time a user starts Agent Desktop,
Supervisor Desktop, or Desktop Administrator the system checks if there is a newer
version available. if there is, it automatically runs the update process.
Supervisor Desktop, or Desktop Administrator the system checks if there is a newer
version available. if there is, it automatically runs the update process.
To enable automated updates, select Yes.
In order to connect to the CallManager, the BIPPA service must have a user ID and
password. This user ID and password are also set up in CallManager (see "Creating
a CallManager User" on page 78). You can complete these fields before actually
setting up the user in CallManager, but the user ID and password must be identical in
both places. If they are changed in this window or in CallManager, they must be
changed in both.
password. This user ID and password are also set up in CallManager (see "Creating
a CallManager User" on page 78). You can complete these fields before actually
setting up the user in CallManager, but the user ID and password must be identical in
both places. If they are changed in this window or in CallManager, they must be
changed in both.
NOTE: If you change these settings after initial setup, you must
restart the all CAD services to ensure that the change is registered
with them properly.
restart the all CAD services to ensure that the change is registered
with them properly.