Cisco Cisco Web Security Appliance S680

This section describes the issues fixed by this firmware upgrade.

A bug in the driver controller code on the hard drives used on the C160, S160, and M160 appliances 
sometimes caused requests to timeout in certain conditions, which resulted in errors or the drive going 
offline. 

The hard drive firmware upgrade fixes this problem.

[Defect ID:71333]

Follow the instructions below to obtain and install the hard drive firmware upgrade patch.

Before you perform the hard drive firmware patch installation, complete the following steps:

For the Cisco IronPort Web Security Appliance: On the System Administration > Configuration 
File page, save the XML configuration file off the Web Security appliance.

For the Cisco IronPort Email Security Appliance. Take the following precautions before 
performing the firmware patch installation:

Save the XML configuration file off the IronPort appliance.

If you are using the Safelist/Blocklist feature, export the Safelist/Blocklist database off the 
IronPort appliance.

Suspend all listeners.

Wait for the queue to empty before you run the firmware patch.

For the Cisco IronPort Security Management Appliance. Take the following precautions before 
performing the firmware patch installation:

On the Security Management appliance, click System Administration > Configuration File. 
Save the XML configuration file off the Security Management appliance.

If you are using the Safelist/Blocklist feature, export the list off the appliance.

Access the CLI interface. For details on accessing the CLI, see 

Accessing the CLI

.

For the upgrade to run correctly, you must run it from the CLI.

From the CLI, enter upgrade.

A list of available upgrades will display.