Cisco Cisco E-Mail Manager Unity Integration Option Riferimenti tecnici

Cisco

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Contents

Preface .......................................................................................... vii

Overview ................................................................................. 11

1.1. Avaya ARS PG Architecture ................................................................ 12

1.2. Avaya ARS PG Implementation........................................................... 13

1.3. Fault Tolerance for Avaya ARS PG Gateway ..................................... 13

1.4. Minimum PBX Hardware and Software Requirements ..................... 14

1.5. Avaya PBX Limits ................................................................................. 14

Maximum ASAI Links ................................................................. 14

Maximum Number of Notification Associations ......................... 14

Domain Control Station Associations......................................... 14

Maximum Outstanding Route Requests System-Wide .............. 15

1.6. ARS Feature Support ........................................................................... 15

Queue Points ............................................................................. 15

Pre-Routing ................................................................................ 16

Post-Routing .............................................................................. 16

Translation Routing .................................................................... 16

Configuration .............................................................................. 16

Hard Phone/Soft Phone Support ............................................... 17

Virtual VRU Scripts .................................................................... 17

1.7. Unsupported Features ......................................................................... 18

1.8. Avaya Notes and Restrictions ............................................................. 18

Avaya ARS Unified ICM Configuration ................................. 21

2.1. Object Mapping between Avaya and Unified ICM ............................. 22

2.2. Installing Avaya Gateway .................................................................... 22

2.3. Configuring ARS PIM ........................................................................... 22

PBX Host Port Number .............................................................. 23