Cisco Cisco Unified Contact Center Enterprise 9.0(2) Riferimenti tecnici
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Additional Avaya Gateway Registry Settings
BigBrother
NapTime
NapTime
1-600
3
This is how often (in seconds) that the
BigBrother thread will query valid
agents to determine if their state has
changed.
BigBrother thread will query valid
agents to determine if their state has
changed.
BigBrother
QueryTime
QueryTime
1-600
10
Timeout value (in seconds) used to
determine if an agent is eligible to be
queried for state change. This means
that if the agent in question was last
queried more than this number of
seconds ago as to agent state, they are
eligible to be queried again to see if
their state has changed.
determine if an agent is eligible to be
queried for state change. This means
that if the agent in question was last
queried more than this number of
seconds ago as to agent state, they are
eligible to be queried again to see if
their state has changed.
BigBrother
QueryNum
ber
QueryNum
ber
1-600
5
This is the number of agent query
requests that will be sent at a given
time. This is to avoid clogging the
connection to the PBX with agent state
requests. Although the number of
agents eligible to be queried may be
more than this number, the Gateway
will never send more than this number
of agent queries in a single burst.
requests that will be sent at a given
time. This is to avoid clogging the
connection to the PBX with agent state
requests. Although the number of
agents eligible to be queried may be
more than this number, the Gateway
will never send more than this number
of agent queries in a single burst.