Cisco Cisco IP Contact Center Release 4.6.2 Riferimenti tecnici
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Galaxy_Overflow Table
NetworkOnRoute15
Number of network overflow/diversion-out calls
from the gate sent to route number 15.
from the gate sent to route number 15.
DBSMALLINT
NOT NULL
NetworkOnRoute16
Number of network overflow/diversion-out calls
from the gate sent to route number 16.
from the gate sent to route number 16.
DBSMALLINT
NOT NULL
ODOutCallsHandled
Total number of overflow/diversion-out calls from
the gate.
the gate.
DBINT
NOT NULL
PeripheralID
The ICM software identifier for the ACD.
DBSMALLINT
PK, FK
NOT NULL
PeripheralTimeZone
The time zone for the ACD. The value is the offset
in minutes from GMT.
in minutes from GMT.
DBINT
NOT NULL
RecoveryKey
A unique ID assigned to each record and used
internally by the ICM/IPCC Enterprise software to
track the record.
internally by the ICM/IPCC Enterprise software to
track the record.
DBFLT8
AK-1
NOT NULL
RejectedOnRoute1
Number of internal overflow/diversion-out calls
from the gate rejected on route number 1.
from the gate rejected on route number 1.
DBSMALLINT
NOT NULL
RejectedOnRoute2
Number of internal overflow/diversion-out calls
from the gate rejected on route number 2.
from the gate rejected on route number 2.
DBSMALLINT
NOT NULL
RejectedOnRoute3
Number of internal overflow/diversion-out calls
from the gate rejected on route number 3.
from the gate rejected on route number 3.
DBSMALLINT
NOT NULL
RejectedOnRoute4
Number of internal overflow/diversion-out calls
from the gate rejected on route number 4.
from the gate rejected on route number 4.
DBSMALLINT
NOT NULL
RejectedOnRoute5
Number of internal overflow/diversion-out calls
from the gate rejected on route number 5.
from the gate rejected on route number 5.
DBSMALLINT
NOT NULL
RejectedOnRoute6
Number of internal overflow/diversion-out calls
from the gate rejected on route number 6.
from the gate rejected on route number 6.
DBSMALLINT
NOT NULL
RejectedOnRoute7
Number of internal overflow/diversion-out calls
from the gate rejected on route number 7.
from the gate rejected on route number 7.
DBSMALLINT
NOT NULL
RejectedOnRoute8
Number of internal overflow/diversion-out calls
from the gate rejected on route number 8.
from the gate rejected on route number 8.
DBSMALLINT
NOT NULL
RejectedOnRoute9
Number of internal overflow/diversion-out calls
from the gate rejected on route number 9.
from the gate rejected on route number 9.
DBSMALLINT
NOT NULL
RejectedOnRoute10
Number of internal overflow/diversion-out calls
from the gate rejected on route number 10.
from the gate rejected on route number 10.
DBSMALLINT
NOT NULL
RejectedOnRoute11
Number of internal overflow/diversion-out calls
from the gate rejected on route number 11.
from the gate rejected on route number 11.
DBSMALLINT
NOT NULL
RejectedOnRoute12
Number of internal overflow/diversion-out calls
from the gate rejected on route number 12.
from the gate rejected on route number 12.
DBSMALLINT
NOT NULL
RejectedOnRoute13
Number of internal overflow/diversion-out calls
from the gate rejected on route number 13.
from the gate rejected on route number 13.
DBSMALLINT
NOT NULL
RejectedOnRoute14
Number of internal overflow/diversion-out calls
from the gate rejected on route number 14.
from the gate rejected on route number 14.
DBSMALLINT
NOT NULL
Table 2-164 Galaxy_Overflow Table (continued)
Field Name
Description
Data Type
Keys and
Null Option
Null Option