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Cisco Cisco IP Contact Center Release 4.6.1 Riferimenti tecnici

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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
  
Chapter 2      Table Details
Dialer_Real_Time Table
Related tables:
 (via DialerID)
 (via CampaignID)
 (via QueryRuleID)
Dialer_Real_Time Table
Local database only.
Contains statistics produced by Outbound Option when a dialing list is executed. Each row provides 
real-time statistics for a particular dialer.
Related tables:
 (via DialerID)
Table 2-125 Dialer_Real_Time Table Constraints
Constraint
Field Name(s)
PK
DialerID
FK
DialerID
Table 2-126 Dialer_Real_Time Table
Field Name
Description
Data Type
Keys and Null 
Option
AbandonDetectToday
The number of calls abandoned by customers so far today. DBINT
NULL
AnsweringMachine
DetectToday
The number of answering machines detected today.
DBINT
NULL
BusyDetectToday
The number of busy signals detected so far today.
DBINT
NULL
ContactsDialedToday
The number of attempted calls today.
DBINT
NULL
DateTime
The date and time this record was saved.
DBDATETIME
NOT NULL
DialerID
The dialer to which these statistics refer.
DBINT
PK, FK
NOT NULL
NoAnswerDetectToday
The number of call attempts that were not answered for 
today.
DBINT
NULL
SITToneDetectToday
SIT tones detected today.
DBINT
NULL
VoiceDetectToday
The number of calls answered by people so far today.
DBINT
NULL