Cisco Cisco IP Contact Center Release 4.6.1 Riferimenti tecnici
2-39
Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Agent_Skill_Group_Real_Time Table
Related tables:
(SkillTargetID + SkillGroupSkillTargetID) maps to
Skill_Group_Member.AgentSkillTargetID + Skill_Group_Member.SkillGroupSkillTargetID)
SkillGroupSkillTargetID
Together with SkillTargetID identifies the skill
group member.
group member.
DBINT
PK, FK
NOT NULL
SkillTargetID
The SkillTargetID of the agent. Together with
SkillGroupSkillTargetID identifies the skill group
member.
SkillGroupSkillTargetID identifies the skill group
member.
DBINT
PK, FK
NOT NULL
Table 2-22 Agent_Skill_Group_Real_Time Table (continued)
Field Name
Description
Data Type
Keys and
Null Option
Null Option