Cisco Cisco E-Mail Manager Unity Integration Option Guida Utente
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Figure 129: Direct Reference to Agent
3. The script tries to do this for 9,999 seconds before ending, as defined in the Wait node.
Example - Routing Based on the Media Routing Domain
The following script example shows how a Web requests from different MRDs can be queued
to different skill groups:
to different skill groups:
Figure 130: Routing based on MRD
In this example:
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 13: Example Scripts
Example Web Collaboration Scripts