Cisco Cisco IP Contact Center Release 4.6.2 Guida All'Installazione

Log Files

The log file for Release 7.2(1) is located in the <install drive:\temp directory and contains the
database related results of the installation and uninstallation processes.

The <hostname_instancename_databasename.log file contains the following information:

•

The version of the installation and the return executables writing to this file:

–

ICM/IPCC 7.2(1)

•

DB modification type:

–

Minor Release Database Installation

–

Minor Release Database Return

•

ICM/IPCC version and schema version the executable has at the start:

–

ICM/IPCC 7.0(0), Schema version 95

–

ICM/IPCC 7.1(1), Schema version 96

–

ICM/IPCC 7.2(1), Schema version 97

•

ICM/IPCC version and schema version the executable has upon completion:

–

ICM/IPCC 7.0(0), Schema version 95

–

ICM/IPCC 7.1(1), Schema version 96

–

ICM/IPCC 7.2(1), Schema version 97

•

Status message:

–

Success:

Indicates upgrade completed successfully and provides the current database version.

–

Failure:

Indicates upgrade failed and provides error messages.

This is a date-stamped log file created each time an installation or an uninstallation is performed,
logging information concerning that specific installation or uninstallation.

Installation Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.2(1)