Cisco Cisco IPCC Web Option Guida All'Installazione
Chapter 10 ICM 4.6.2 or ICM 5.0(0) to ICM/IP Contact Center Enterprise Edition, Release 6.0(0) Common Ground
Common Ground Upgrade Migration Tasks
10-14
Cisco ICM Software Upgrade Migration Guide, Release 6.0(0)
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Note
If there is only one AW/HDS in the enterprise, start the upgrade with the
corresponding Central Controller side.
corresponding Central Controller side.
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