Cisco Cisco E-Mail Manager Unity Integration Option Riferimenti tecnici
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Cisco ICM Software Database Schema Handbook
78-11677-04
Chapter 2 Table Details
Schedule Table
Related tables:
Physical Interface Controller (via PhysicalControllerID)
Routing Client (via RoutingClientID)
Schedule Table
Each row describes a schedule to be imported from an external system. Imported data are stored in the
Schedule_Import and Schedule_Import_Real_Time tables.
Schedule_Import and Schedule_Import_Real_Time tables.
Use the Workforce Management System Import tool to create, delete, or modify Schedule rows.
Histogram19
The number of calls routed in a 100-millisecond
period.
period.
int
NULL
NumCancelInd
The number of cancel indications the VRU
routing client sent to the VRU during the five-
minute interval.
routing client sent to the VRU during the five-
minute interval.
int
NULL
NumReleasInd
The number of release indications the VRU
routing client sent to the VRU during the five-
minute interval.
routing client sent to the VRU during the five-
minute interval.
int
NULL
NumBlindTransferConfTo5
The number of blind transfer confirmation
messages the routing client sent during the
five-minute interval.
messages the routing client sent during the
five-minute interval.
int
NULL
NumTransferEventTo5
The number of transfer event messages the
routing client sent during the five-minute interval.
routing client sent during the five-minute interval.
int
NULL
NumCallFailedEventTo5
The number of call failure event messages the
routing client sent during the five-minute interval.
routing client sent during the five-minute interval.
int
NULL
Table 2-145 Routing_Client_Five_Minute Table (continued)
Field Name
Description
Data Type
Keys and Null
Option
Option
Table 2-146 Schedule Table
Field Name
Description
Data Type
Keys and Null
Option
Option
ScheduleID
A unique identifier for the schedule.
int
PK, NOT NULL
ScheduleReportID
Foreign key to the schedule report.
int
FK, NULL
ScheduleSourceID
Foreign key to a description of the source from which
the schedule is imported.
the schedule is imported.
int
FK, NULL
ICRViewID
Foreign key to a description of how the ICM software
interprets the Schedule_Import data for the schedule.
interprets the Schedule_Import data for the schedule.
int
FK, NULL
ScheduleType
The type of the schedule:
1 = TCS
2 = Custom
5 = Report Export
6 = Periodic
2 = Custom
5 = Report Export
6 = Periodic
int
NOT NULL