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Troubleshooting the System
Detecting Faulty Hardware Using Component LEDs ▀
Cisco ASR 5000 Series System Administration Guide ▄
OL-22970-01
Color
Description
Troubleshooting
Red
Card powered with
error(s) detected
error(s) detected
Errors were detected during the POSTs. It is likely that the errors were logged to the system's
command line interface during the boot process.
Refer to the Monitoring the System chapter of this reference for information on determining the
status of system hardware components.
command line interface during the boot process.
Refer to the Monitoring the System chapter of this reference for information on determining the
status of system hardware components.
None
Card is not receiving
power
power
Verify that the POWER LEDs on the PFUs are green. If they are not, refer to the
Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
Checking the LED on the PFU(s) section in this chapter for troubleshooting
information.
Verify that the power source is supplying ample voltage and current to the chassis.
Verify that the card is properly installed per the instructions in the Hardware
Installation and Administration Guide.
Installation and Administration Guide.
If all of the above suggestions have been verified, it is possible that the line card is not
functional. Please contact your service representative.
functional. Please contact your service representative.
Ethernet 10/100 and Ethernet 1000/QGLC Active LED States
The Active LEDs on the Ethernet 10/100 and Ethernet 1000/QGLC Line Cards indicate that the operating software is
loaded on the card and that the card is ready for operation.
loaded on the card and that the card is ready for operation.
I
MPORTANT
:
Quad Gigabit Ethernet line cards (QGLC) only work in an ASR 5000 behind a PSC.
The line cards installed will remain in a ready mode until their corresponding PSC is made active via configuration.
While in ready mode the Active LED should be off. After the PSC is made active, the line card installed in the upper-
rear chassis slot behind the PSC will also be made active. The line card installed in the lower-rear chassis slot behind the
PSC will enter the standby mode.
While in ready mode the Active LED should be off. After the PSC is made active, the line card installed in the upper-
rear chassis slot behind the PSC will also be made active. The line card installed in the lower-rear chassis slot behind the
PSC will enter the standby mode.
The possible states for this LED are described in the following table. If the LED is not green, use the troubleshooting
information in the table to diagnose the problem.
information in the table to diagnose the problem.
Table 34.
Ethernet 10/100 and Ethernet 1000/QGLC Active LED States
Color
Description
Troubleshooting
Green
Card is active
None needed for line cards installed in slots 17 through 23 and 26 through 32 after
configuration.
If green for line cards in slots 33 through 39 and 42 through 48, verify that the
corresponding line card installed in the upper-rear chassis slot is installed properly
according to the instructions in this document.
For example, if this LED is green for a line card in slot 33, verify that the line card in slot
17 is installed properly.
configuration.
If green for line cards in slots 33 through 39 and 42 through 48, verify that the
corresponding line card installed in the upper-rear chassis slot is installed properly
according to the instructions in this document.
For example, if this LED is green for a line card in slot 33, verify that the line card in slot
17 is installed properly.