Cisco Cisco TelePresence MX700 Manuale Di Manutenzione
How to collect the log files from a TelePresence endpoint.
Open a web browser and log in to the Cisco TelePresence endpoint. Navigate to Diagnostics > Log files.
Open a web browser and log in to the Cisco TelePresence endpoint. Navigate to Diagnostics > Log files.
Cisco TelePresence Endpoints and Cisco Unified Communications Manager
Quick Reference Guide
D14996.09 Administering TC7.2 Endpoints on CUCM 10.5.1, NOVEMBER 2014.
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Collecting log files from a
TelePresence endpoint
The log files are Cisco specific debug files which may be
requested by the Cisco support organization if you need
technical support.
The Current logs files are time stamped event log files.
All current log files are archived in a time stamped Historical
logs file each time the system reboots. If the maximum
number of historical log files is reached, the oldest one will be
overwritten.
Downloading one file
Click on a log file and follow the instructions in the dialog box
Click on a log file and follow the instructions in the dialog box
to save or open the file (left or right click depending on your
browser).
Downloading all files
You can also download all log files as a bundle; click
You can also download all log files as a bundle; click
Download logs archive and follow the instructions.
Use the drop down list if you want to include the call history
Use the drop down list if you want to include the call history
in the archive. You can choose whether to include the full call
history or to make the caller/callee anonymous.
The log files shown in the illustration serve as examples. Your system
may have other files.
Contents
Introduction
CUCM configuration
Endpoint configuration
About passwords
Appendices
Appendices