Brother ADS-3600W Guida Utente
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Error Messages
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As with any sophisticated office product, errors may occur. If an error occurs, your machine displays an error
message. The most common error messages are shown below.
You can correct most errors yourself. If after reading this table you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
http://support.brother.com/
message. The most common error messages are shown below.
You can correct most errors yourself. If after reading this table you still need help, the Brother Solutions Center
offers the latest FAQs and troubleshooting tips.
Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at
http://support.brother.com/
Troubleshooting
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Error Message
Cause
Action
Network connection failed.
Verify that the network
connection is good.
Verify that the network
connection is good.
The machine is not connected to
a network.
a network.
Verify that the network connection
is good.
is good.
If the to Web button was pressed
too soon after the machine was
turned on, the network connection
may not have been established
yet. Wait and try again.
turned on, the network connection
may not have been established
yet. Wait and try again.
Connection failed to server.
Check network settings.
Check network settings.
Network or server settings are
incorrect.
incorrect.
There is a problem with the
network or server.
network or server.
Confirm that network settings are
correct, or wait and try again later.
correct, or wait and try again later.
If the to Web button was pressed
too soon after the machine was
turned on, the network connection
may not have been established
yet. Wait and try again.
turned on, the network connection
may not have been established
yet. Wait and try again.
Connection Error 07
Connection failed to server.
Wrong Date&Time.
Wrong Date&Time.
Date and time settings are incorrect. Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have been reset to the
factory settings.
disconnected, the date and time
settings may have been reset to the
factory settings.
Server Error 01
Authentication is invalid.
Reissue temporary ID, and
register account again.
Reissue temporary ID, and
register account again.
The machine’s authentication
information (needed to access the
service) has expired or is invalid.
information (needed to access the
service) has expired or is invalid.
Apply for Brother Web Connect
access again to receive a new
temporary ID, and then use the
new ID to register the account on
the machine (see Apply for Brother
Web Connect Access on page 7 and
Register an Account on Your Brother
Machine on page 9).
access again to receive a new
temporary ID, and then use the
new ID to register the account on
the machine (see Apply for Brother
Web Connect Access on page 7 and
Register an Account on Your Brother
Machine on page 9).
Server Error 03
Failed to upload. Unsupported
file or corrupt data. Confirm
data of file.
file or corrupt data. Confirm
data of file.
The scanned file you are trying
to upload may have one of the
following problems:
to upload may have one of the
following problems:
The file exceeds the service’s limit
for number of pixels, file size, etc.
for number of pixels, file size, etc.
The file type is not supported.
The file is corrupted.
The file cannot be used:
Check the service’s size or format
restrictions.
restrictions.
Save the file as a different type.
Scan the document again to create
a new, uncorrupted version of the
file.
a new, uncorrupted version of the
file.