Brother PDS-5000 Guida Utente

Troubleshooting 

If you are having trouble uploading files, make sure you can access the network file server using an 
Internet browser. If the network file server is not working or there is a problem with the network connection 
between your computer and the network file server, Button Manager V2 will not be able to upload files.

 

An error occurred while 
establishing a connection 
using SSL.

The network server may not support 
SSL.

Check with your System Administrator.

No response was 
received during the 
time-out.

The scanned file could not be 
uploaded to the server before the 
connection timed out.

The network connection speed may be too slow. Try 
again later.

A server certificate could 
not be validated.

A server certificate could not be 
validated.

Check with your System Administrator to make sure 
you have permission to access the network file 
server.

Invalid Document 
Library/Folder.

The library name or folder name could 
not be found on the server.

Make sure the library and folder names are correct.

Method not allowed.

You are not allowed to access the 
network file server.

Check with your System Administrator to make sure 
you have permission to access the network file 
server.

Unknown error.

The document upload failed due to an 
undetermined reason.

This may also occur if Button 
Manager V2 cannot establish a 
connection with the network server.

Check all Button Manager V2’s network settings to 
make sure they are correct.