Alcatel-Lucent OmniAccess 3500 Manuale Utente
OmniAccess 3500 Nonstop Laptop Guardian Administration Guide
4. Click Yes to unlock the laptop.
5. A message appears stating that the laptop has been unlocked.
5. A message appears stating that the laptop has been unlocked.
One-Time Password Generation
The OmniAccess 3500 NLG can lock the laptop under several circumstances, both
manually (remote lock command issued by the IT administrator) and automatically
manually (remote lock command issued by the IT administrator) and automatically
(upon detection of certain events like tamper attempts, etc.). While locked, the
laptop shows on the window a numeric key (the screen count) and a password prompt.
To unlock the laptop, the legitimate end user must call the IT desk and read the
screen count value to the IT administrator. If the end user is eligible for unlocking, the
IT administrator generates a one-time password (OTP) using the screen count and
communicates it to the end user. The end user enters the OTP to regain control of the
laptop. The OTP expires upon its first use. All OmniAccess 3500 NLG controls are
disabled for a period of configurable duration, during which the end user is expected
laptop shows on the window a numeric key (the screen count) and a password prompt.
To unlock the laptop, the legitimate end user must call the IT desk and read the
screen count value to the IT administrator. If the end user is eligible for unlocking, the
IT administrator generates a one-time password (OTP) using the screen count and
communicates it to the end user. The end user enters the OTP to regain control of the
laptop. The OTP expires upon its first use. All OmniAccess 3500 NLG controls are
disabled for a period of configurable duration, during which the end user is expected
to remove the cause of the initial lock. Upon expiration of the controlless interval, the
laptop either locks again (if the cause of the lock has not been removed) or restores
all OmniAccess 3500 NLG controls (if the cause of the lock has been successfully
removed).
To generate a one-time password for a locked laptop:
1. Click Users on the main menu.
2. Click the checkbox next to a user to select it, then click Configure.
3. On the User Configurations menu, click Generate One Time Password under the
laptop either locks again (if the cause of the lock has not been removed) or restores
all OmniAccess 3500 NLG controls (if the cause of the lock has been successfully
removed).
To generate a one-time password for a locked laptop:
1. Click Users on the main menu.
2. Click the checkbox next to a user to select it, then click Configure.
3. On the User Configurations menu, click Generate One Time Password under the
Tamper Proof Manager menu. The Tamper Proofing Settings — Get One Time
Password window appears (Figure 46), displaying the following fields:
Password window appears (Figure 46), displaying the following fields:
o
User ID: Type the user ID corresponding to the laptop you are locking.
o
Current Date (mm/dd/yyyy): Type the date displayed on the lock screen of the
laptop.
laptop.
o
Current Time (hh:mm:ss): Type the time of the day displayed on the lock
screen of the laptop.
screen of the laptop.
o
Time Zone: Type the time zone displayed on the lock screen of the laptop.
o
Screen Count: Type the number that appears in the upper right-hand corner of
the pop-up window on the laptop screen (in Figure 45, this number is
1734508387).
the pop-up window on the laptop screen (in Figure 45, this number is
1734508387).
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