ascom ascotel office terminals-features Manuale Utente

 

Using Supplementary Features for More Efficiency

19

You want to allocate the call charges incurred to a specific cost centre.

You can allocate the cost centre
• before a call
• during a call (change of cost centre)

You want to make an exchange line available to an internal subscriber without exchange line authorisa-
tion, and are willing to accept the call charges incurred.

You can provide an exchange line to an internal subscriber by activating a charge recall.

As soon as the person has completed his exchange call, you will obtain a recall, either immediately or with 
a delay, with an indication of the call charge.

Once the person has completed his exchange call, his exchange access is automatically cancelled.

If a delay is configured for the charge recall (0 to 120 seconds), the person will have time to make further 
exchange calls after completing his initial exchange call. After picking up the handset, he will automati-
cally hear a dialing tone and can set up a new exchange connection directly. If the person does not pick 
up the handset again within the set delay, the charge recall will be made.

Your provider's telephone network is overloaded. You want to switch to a different network.

With the LCR (Fallback) function the system can carry out an alternative routing for 1 call, either automat-
ically or manually. Your system administrator will determine whether or not the LCR (Fallback) function is 
available. For the manual alternative routing you need to enter the relevant */# Procedure. 

Your system administrator will determine which phone network you can switch to. The next call but one 
is then automatically set up in your network provider's phone network.

You want external callers to hear an announcement after they have been waiting for a set amount of time 
(example: "Please hold the line."). The callers should then once again hear the ring back tone.

The Courtesy Service is an announcement service for incoming external calls. If an external call is not an-
swered after a set delay, the caller will hear an announcement. After the announcement the caller will 
once again hear the ring back tone.

An exchange line has to be set up to send the announcement, in other words the caller incurs call charges 
from that moment onwards.

Depending on the system, up to 2 different announcement groups can be activated/deactivated. The 
maximum length for any announcement is 25 seconds.

Depending on the system, each announcement group can issue different announcements for different 
switch positions. There are 3 different switch positions possible.

You can record the announcement text on tape from your phone or transfer it from another tape. You 
can test and erase the announcement text.

LM_Ascom_Jun01_25.06.01.fm Page 19 Thursday, July 12, 2001 5:01 PM