Avira antivir premium 10 Manuale Utente

Info and Service 

55 

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Identify the file in the quarantine manager of the Control Center and select the 

item Send file via the context menu or the corresponding button. 

– 

Send the required file packed (WinZIP, PKZip, Arj etc.) in the attachment of an 

email to the following address: 

virus-premium@avira.com 

As some email gateways work with anti-virus software, you should also provide 

the file(s) with a password (please remember to tell us the password). 

You can also send us the suspicious file via our website: http://www.avira.com/sample-

upload 
 

10.4 

Reporting false positives 

If you believe that your AntiVir program is reporting a detection in a file that is most 

likely "clean", send the relevant file packed (WinZIP, PKZip, Arj etc.) as an email 

attachment to the following address: 

– 

virus-premium@avira.com 

  
As some email gateways work with anti-virus software, you should also provide the 

file(s) with a password (please remember to tell us the password). 
  
 

10.5 

Your feedback for more security 

At Avira, our customers’ security is paramount. For this reason, we don't just have an in-

house expert team that tests the quality and security of every Avira GmbH solution 

before the product is released. We also attach great importance to the indications 

regarding security relevant gaps that could develop and we treat those seriously. 
  
If you think you have detected a security gap in one of our products, please send us an 

email to the following address: 
vulnerabilities-premium@avira.com